How CCTV works · 4 min read

What footage
the police actually need.

After an incident the question is never 'do you have CCTV' — it's 'can we identify anyone from it'. Here's what makes footage usable, and how to make sure yours is, before you need it.

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How CCTV works security equipment

Identification, not observation

Police and courts talk about levels: monitor (something's there), detect (it's a person), recognise (someone who knows them could), identify (a stranger could). A camera that gives 'detect' at your front door has told you what you already knew. You want 'identify' at entrances and approaches — which means resolution, distance, angle and light all working together.

The checklist

  • Resolution and distance: 8MP for faces within ~9m, 4MP within ~5m. Beyond that you're recognising, not identifying.
  • Height and angle: 2.5–3m, looking at faces — not the tops of heads from the eaves.
  • Night: colour night vision at the positions that matter. Infrared is fine for awareness, not identification.
  • Time: recorder clock synced (NTP). Footage with the wrong time is questioned.
  • Export: native format with the timestamp overlay, plus the recorder's player if needed. Not a phone recording of the screen.
  • Retention: 30 days minimum so late reports still have footage.

Handing it over

Export the clip to a USB stick or upload via the force's digital evidence portal if they offer one. Note who exported it and when. Keep the original on the recorder until told it's no longer needed.

We set every system up for this

Identification positions in 8MP, colour where it counts, NTP time sync, retention to policy and an export walkthrough on the day. See CCTV installation.

Your property decides. Not the logo.

Questions

Good to know.

Is 1080p enough for the police?

Rarely at typical distances. It's the most common reason footage ends up unusable.

Can I send footage by WhatsApp?

You can, but compression degrades it. Use the native export for anything that matters.

How long do I have to keep footage after an incident?

Until the police confirm they have what they need. Export it immediately so the recorder overwriting doesn't matter.

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